Thanks for your interest in our website. The protection of your private information is one of the top priorities for us. In the following we will inform you about how we handle your data. Inquiry, processing and the use of personal data will only be used, if you allow us this during the ordering process or while opening a new account. If a user provides us with his personal data, we will only use this information to answer questions from the costumer, solve problems with closed contracts or for administrable purposes. We will only transfer personal data, if this is required for the processing of contracts, billing or if the costumer consented to this. Each customer or user of the website has the right to withdraw their allowance, if he does not accept these policies. After a successful transaction and after the succeeded payment, there will be no further exchange of information. Personal data will be deleted after the tax – and accounting minimum retention period, only if you explicitly stated that your personal data should not be used for internal usage.

Data Integrity

We protect our website and other systems through technical and administrable arrangements against lost, destruction, unauthorised access, distribution or unauthorised changes of your personal data through unauthorised persons. The access to your personal account is only possible through your personal passcode. You should always keep your login detail private and handle them with care. Close the browser window, after you finished the communication with us, especially if other people than you use the same computer.

Use of Cookies

In order to provide you the best experience on our website and to give you access to certain functions, we make use of cookies on several webpages. Cookies are small text files that are stored on your terminal device. Some of the used cookies are deleted after you close the webpage (so-called sessional cookies). However, some are stored for an undefined time period on your terminal device (so called persistent cookies) and are only removed after clearing your web browser from certain or all stored cookies. The cookies make us and our partner companies able to recognise your browser the next time you visit our web page. You can set your browser in such a way, that it asks you each time whether it should store the cookies or not. In case you do not accept our cookies, the functionality of our website can be limited.

Creation of pseudonym costumer-profiles for web analytics

Our website uses technologies from etracker GmBH (www.etracker.de), that anonymous data for the use of marketing and optimizing processes collects and saves. Based on the collected data, pseudonym costumer profiles will be created. Certain cookies can be used for that process that only collects anonymous data. This data will not be used to identify the visitor of our website personally and will not be used to pool it with data of the pseudonym costumer profile. You can disagree to the data collection and storage at any times, for future periods. We additionally use Google Analytics, a web analysis tool provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, that collects and stores data. This data will be used to create pseudonym costumer profiles. The user profiles are for internal purposes only and are used to optimize and improve the adequate designs of our offers. Cookies are used to identify you the next time you visit on our webpage. What cookies are can be found under the topic “Use of cookies”.

The pseudonym costumer profiles will not, if not explicitly allowed, pooled with personal data. You can always disagree to the collection and storage of your data for the use of web analytics for future periods, by clicking on the following link and install the browser-plugin: https://tools.google.com/dlpage/gaoptout?hl=de

Passing on of Personal Data

Your personal data will only be transferred for a limited time period and only for purposes that are necessary regarding your purchase. This includes companies that we assign with the shipping and billing process.

Right for Information

Regarding the federal data protection act (Bundesdatenschutzgesetz) you have the right to demand information about your stored data, to block it or to delete it.  This process proved to you is free of any costs.

Counterpart for your data protection

If you have question regarding the inquiry, processing or usage of your personal data, further details, reports, blocking or deleting of your personal data or the withdraw of awarded approvals then please contact:

Fassmer GmbH

Sören Fassmer

Weingartsweg 17D

40668 Meerbusch

Germany

Withdrawing awarded consent

In case you awarded us with any consents on our webpage (e.g. the newsletter), then we have them recorded and stored. You can always request information about your awarded consents. Please do so by sending us an e-mail towards the following address: support@voux.de. We would like to inform you, that you can withdraw any awarded consents at any times for future periods.